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Warranty &
Insurance

Claims, coverage, and manufacturer warranty work — handled for you.

Apex technician carrying out a warranty repair at a caravan’s external service hatch

Insurance Repairs

Had an accident or sustained damage? We work with insurance companies directly to get your caravan repaired. We provide detailed assessments, photographic documentation, and repair quotes — taking the hassle out of the claims process.

As a MRB Licensed repairer (MRB13027), we meet the requirements of all major Australian insurance providers. From initial assessment to completed repair, we handle the paperwork and keep you informed at every step.

Manufacturer Warranty Claims

We're an authorised warranty agent for leading brands in the caravan and RV industry. If your equipment is covered under manufacturer warranty, we can assess, repair, and process the claim on your behalf.

  • AusTrack
  • BM Pro
  • Cadillac RV
  • Crusader Caravans
  • Deluxe Caravans
  • Engel
  • Kimberley Kamper
  • Leader Caravans
  • Lotus Caravans
  • Supreme Caravans
  • Trail RV
  • XSeries
  • Zodiac

Per-service warranty tracking, handled entirely on your behalf. All warranty claims are subject to manufacturer terms and conditions.

Workmanship Warranty

All labour and workmanship performed by Apex is covered as per your invoice. Parts are covered by their respective manufacturer warranty. For full terms, see our Terms & Conditions.

What's Covered

  • Insurance claim repairs
  • Manufacturer warranty claims
  • Parts warranty support
  • Workmanship guarantee
  • Photographic documentation
  • Detailed repair quotes

Not sure if it's covered? Call us — we'll sort it out.

Get in Touch

Warranty Enquiry

Submit your warranty or insurance enquiry below. Attach photos if available — we'll get back to you within 1 business day.

Select manufacturer
AusTrack
BM Pro
Cadillac RV
Crusader Caravans
Deluxe Caravans
Engel
Kimberley Kamper
Leader Caravans
Lotus Caravans
Supreme Caravans
Trail RV
XSeries
Zodiac
Select enquiry type
Manufacturer Warranty
Insurance Claim
Workmanship Query
Receipt / Invoice
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We'll respond within 1 business day. For urgent matters, call (08) 9271 7258.